Trenvl Terms

Article 1 (Purpose)

The purpose of these Terms is to define the rights, obligations, responsibilities, and procedures for use between the Company and users in relation to the internet-related services (the “Services”) provided through TRENVL.COM (the “Site”) operated by the Company.

Article 2 (Definitions)

The terms used in these Terms shall be defined as follows:

1. “Site” means the online platform TRENVL.COM established by the Company using information and communications equipment such as computers and mobile devices to provide goods, services, reservations, information, and content, and may also refer to the Company itself where the context so requires.
2. “User” means any member or non-member who accesses the Site and uses the Services provided by the Company in accordance with these Terms.
3. “Member” means a person who has registered as a member on the Site and may continuously use the Services provided by the Company.
4. “Non-member” means a person who uses the Services provided by the Site without registering as a member.
5. “Partner” means a third-party supplier, seller, medical institution, accommodation provider, travel business operator, educational institution, guide, or affiliated company that provides products or services through the Site.
6. “Products, etc.” means travel products, accommodations, admission tickets, medical/beauty-related reservations, educational programs, various services, and any tangible or intangible goods or services provided or intermediated through the Site.

Article 3 (Posting, Explanation, and Amendment of the Terms)

1. The Company shall post the contents of these Terms and user protection information such as the Company’s trade name, representative’s name, business address, business registration number, mail-order business report number, and contact information on the initial screen of the Site or on a linked page.
2. The Company may amend these Terms to the extent that such amendment does not violate applicable laws and regulations.
3. If the Company amends these Terms, it shall specify the effective date, reason for amendment, and amended details, and announce them together with the current Terms on the Site at least 7 days prior to the effective date. However, if the amendment is unfavorable to users, the Company shall provide at least 30 days’ prior notice.
4. If a user continues to use the Services after the effective date of the amended Terms, the user shall be deemed to have agreed to the amended Terms. However, if the changes are unfavorable to users, the Company may conduct a separate consent procedure where necessary.

Article 4 (Supplementary Rules)

Matters not specified in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, the Framework Act on Electronic Documents and Transactions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, the Act on the Regulation of Terms and Conditions, and other relevant laws and commercial practices.

Article 5 (Provision and Changes of Services)

1. The Company provides the following Services:
   • Travel, accommodation, transportation, tickets, education, medical tourism, beauty, and related information services
   • Reservation, ordering, payment, consultation, inquiry, and customer support services for products and services
   • Content provision, events, promotions, membership, and other ancillary services
   • Other services determined by the Company
2. The Company may change all or part of the Services it provides due to operational or technical needs.
3. If the content of the Services changes, the Company shall announce the reason for and details of the change in advance. However, if unavoidable, it may announce such changes afterward.

Article 6 (Suspension of Services)

1. The Company may temporarily suspend the provision of the Services in cases such as maintenance, inspection, replacement, failure of information and communications facilities, communication interruption, system failure, partner service failure, or other significant operational reasons.
2. The Company may restrict or suspend all or part of the Services in cases of force majeure such as natural disasters, national emergencies, power outages, hacking, or traffic surges.
3. If the provision of Services is suspended pursuant to Paragraph 1 or 2, the Company shall notify users in advance. However, if advance notice is not possible due to unavoidable circumstances, notice may be given afterward.

Article 7 (Membership Registration)

1. A user may apply for membership by filling out the membership registration form designated by the Company and agreeing to these Terms and related notices.
2. The Company shall accept an application for membership unless there are special circumstances.
3. The Company may refuse an application for membership or, after approval, restrict or revoke membership in any of the following cases:
   • If false information is provided or another person’s information is used
   • If required information is omitted or entered inaccurately
   • If the application is made for purposes that violate applicable laws or these Terms
   • If it is significantly difficult to approve for technical or operational reasons
   • Any other case reasonably deemed inappropriate by the Company
4. Membership shall be established at the time the Company’s acceptance reaches the applicant.

Article 8 (Changes and Management of Member Information)

1. If there is any change to the information provided at the time of registration, the member shall promptly update such information.
2. Members shall manage their account information, including their ID and password, at their own responsibility and shall not allow any third party to use it.
3. The Company shall not be liable for any disadvantages arising from negligent management, unauthorized use, or provision to a third party of a member’s account information, unless caused by the Company’s willful misconduct or gross negligence.

Article 9 (Withdrawal and Restriction of Membership)

1. A member may request withdrawal from membership at any time, and the Company shall process such request in accordance with applicable laws and internal procedures.
2. The Company may restrict or revoke membership after prior notice if a member falls under any of the following:
   • If the member violates these Terms or applicable laws
   • If the member infringes the rights of others or interferes with the operation of the Services
   • If the member attempts orders, reservations, payments, or refunds through improper means
   • If the member falls under reasons specified by Company policy, such as long-term non-use
3. The handling, retention, and destruction of personal information related to withdrawal or loss of membership shall be governed by applicable laws and the Privacy Policy.

Article 10 (Obligations of Users)

Users shall not engage in any of the following acts:

• Registering false information or misappropriating another person’s information
• Using the Site for profit-making purposes, unauthorized advertising, spam, or promotional activities without prior approval from the Company
• Infringing the copyrights, trademarks, personal information, reputation, or other rights of the Company or any third party
• Interfering with the normal operation of the Site
• Engaging in acts threatening security, such as hacking, crawling, scraping, abnormal automated access, or distributing malicious code
• Posting or transmitting illegal information or information contrary to public order and morals
• Any other act in violation of applicable laws or Company policies