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Precautions

Vehicle Reservation Notes

  • Fuel and toll fees are generally included (unless specifically stated as excluded).
  • The standard duration for a daily rental is 12 hours (Bangkok/Pattaya city use: 6 or 9 hours, VIP: 10 hours).
  • Please share your itinerary in advance. Same-day changes may be limited or subject to additional charges.
  • Van capacity: up to 10 persons including infants (including the driver). Luggage limits are strictly enforced, and violations may result in penalties.
  • Please consider both passenger count and luggage volume. Sedans are recommended for up to 3 adults (or 2 adults + 1 child). If you have more luggage, please choose an SUV.
  • Most reservations are confirmed after quotation approval. For last-minute bookings or certain products, confirmation may take additional time after payment.
  • Please confirm date, number of passengers, vehicle type, route, and meeting time/location before booking (exact address required for Airbnb/condo/villa pickups).
  • Overtime charges are applied per hour and are calculated based on the total vehicle usage fee divided by total usage time.
  • If the driver behaves inappropriately or deviates from the agreed schedule, please contact Trenvl immediately.
  • Smoking or drinking inside the vehicle, and not wearing a seatbelt, may result in fines.
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Cancellation Policy: Free cancellation available until 6:00 PM (KST) on June 26th after payment. View detailed cancellation policy for this booking

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This is a simple one-way vehicle service from the meeting point you entered at the time of booking to your destination.
Drop-off areas outside the booked region
Inclusions / Exclusions

Inclusions

Exclusions

Notice

Vehicle Service Guide & Important Notes

Vehicle Usage Guidelines · Important Information

  • Please complete your reservation at least 2 days before the service date.
  • Unless there are special circumstances, the driver will not contact you in advance.
  • After confirmation, please check the driver’s name, contact number, and vehicle number on your voucher.
  • Your voucher will be sent by 9:00 PM the day before pick-up.
  • The driver will wait with a name sign (pick-up board). Please enter your name accurately.
  • We recommend setting the pick-up time 1–2 hours after arrival to allow time for immigration procedures.
  • If delayed by more than 30 minutes, it may be considered a no-show, and refunds may not be available.
  • Additional charges may apply for extended waiting times.
  • In case of flight delays, waiting fees are free. If the service cannot be provided due to flight delays, a 100% refund may be available (proof required).
  • Baby car seats cannot be rented separately.
  • If multiple drop-off locations are required, you must select the “Additional Stop” option.

✈️ Service Information

Korea has an excellent public transportation system, but airport transfers may require multiple transfers. For families or groups traveling with luggage, a private vehicle (van) is the most comfortable option.

Operating Hours
12 Hours
Service Route
Incheon/Gimpo ↔ Seoul (Myeongdong / Hongdae / Gangnam)
Pick-up Method
Driver meets at the exit with a name sign (accurate name & flight details required)
Capacity
Up to 12 passengers & 16 pieces of luggage
Luggage Info
Fewer passengers allow easier luggage loading.
Recommendation
For groups of 11 or more, booking 2 vans is recommended.
Amenities
Free Wi-Fi, mobile phone chargers, limousine-style seating
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